The Ultimate Educational Experience For Contractors

The Confluence of Modern Consumer Behavior, Policy Incentives, and Technology in Home Services

Joshua Koplin
Joshua Koplin
Co-Founder & CRO, E-Den Home Electrification
The industry is changing, and contractors who adapt and embrace how consumer expectations, substantial financial incentives from various government levels, and the crucial role of technology are collectively shaping the home services industry will be in a position to succeed for years to come. HVAC contractors can harness these insights to optimize their business strategies and thrive in a rapidly changing market.

This presentation is tailored for HVAC contractors, business owners, and industry professionals aiming to adapt to and capitalize on the changing dynamics of consumer behavior, governmental incentives, and technological advancements in the home services industry.

Plus, in this session you’ll learn:
  • Evolving Consumer Expectations:
    • Examine the increasing demand for online convenience, transparency, and informed decision-making in selecting home services.
    • Explore how these consumer expectations impact the choice of HVAC services and products.
  • Impact of Financial Incentives:
    • Analyze the influx of funds from federal sources like the Inflation Reduction Act, as well as state, municipal, and utility programs aimed at decarbonization.
    • Discuss how these financial incentives are shaping consumer behavior and creating new opportunities for HVAC contractors.
  • Synergy of Consumer Behavior and Rebates:
    • Present research that highlights how rebates and incentives significantly motivate consumer choices, leading to increased interest in energy-efficient systems.
    • Offer strategies for contractors to utilize these insights to enhance conversions and build customer loyalty.
  • Leveraging Technology for Business Growth:
    • Showcase how digital tools can improve customer engagement, simplify the dissemination of information about incentives, and enhance service delivery.
    • Emphasize the importance of integrating technology to meet modern consumer expectations for efficiency and accessibility.